Suzan is Head of Global Merchant Client Group at Visa. In this role, she is responsible for growth strategies and innovation for Visa’s largest merchants around the globe.
Suzan has built her career in the Payments industry across a spectrum of disciplines including finance, global operations, servicing and business development. She has managed both business-to-business and consumer segments to drive topline growth and profitability. She has also lead global businesses & teams in Europe, Australia, Asia & North America.
Her track record as a business leader is reflected in the breadth of her roles. At American Express, she managed relationships with Fortune 100 merchants where she negotiated complex commercial agreements that launched innovative technologies including reward points as currency and multi-billion dollar business-to-business growth partnerships. As the head of the Global Network organization, she also lead the strategy & execution of their migration to EMV and launch of contactless payments.
Suzan holds an MBA from Columbia Business School and a BA in Economics from Tufts University. She has served on the board of several non-profits, including the National Retail Federation Foundation, the US Travel Association, the American Red Cross (NY Chapter) and the Zawadi Africa Educational Fund. She also serves as an advisor to Dataposit, a technology startup in Africa.